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Nobody needs to be embarrassed calling us. Our crew is there to ask what matters to you and figure out where to start, not to lecture, joke or look around like they’ve never seen anything like it. Someone who spent 10 or 20 years collecting things doesn’t stop caring about them because a crew and a truck showed up.
“Somebody’s hoarding problem is not entertainment, and it isn’t something for social media.” — our team
Calls come from adult children and other family, from landlords and property managers, and from people living in the home who are ready for help. Usually something has happened: a move, a sale, a landlord visit, a death, a health problem or a deadline. Whenever you’re ready, text a few photos, call, or use the free estimate form.

Privacy and respect come first.
What happens in the home stays private. The crew doesn’t talk to the neighbors about how someone lives or post pictures online. We may take photos for the estimate or to document the work, and those are handled with respect. If a photo is ever used publicly, it’s with your permission, and it never embarrasses or identifies you.
When you’re ready to talk, call or text, or send a few photos through the free estimate form.
Discreet, and at a pace that works.
We work quietly and at the person’s pace when we can. There’s no reason to make a spectacle of anyone’s situation. Some people can handle everything at once and some can’t. If it takes several visits, that’s what we do. Pushing someone who is struggling with decisions can make the job take longer or stop it completely; the goal is to keep making progress.
Call or text to talk through a plan that fits the person and the house.
How we work through a packed home.
First comes a safe way in and out. If exits are blocked, piles could fall, a floor feels questionable or the house is damaged, that gets handled first; sometimes the first job is simply making a safe path. Then we set up simple zones everyone understands: obvious trash, definite keeps, and things you aren’t sure about yet. Going through every item one at a time can make a big cleanout nearly impossible, so the categories do the work.
From there we keep working the volume down, and we watch for anything important buried under what looks like trash. You don’t have to turn the whole house upside down at once. Text photos of the main rooms and the way in, or call to start.
Photos first. Sometimes a visit.
Pictures and video tell us a lot, and for ordinary clutter we can usually see what the job involves. A severely packed home is different: if the floors, stairs, exits or what’s underneath can’t be seen, we may need to look in person before giving a firm scope. That look protects you from a price that doesn’t fit the job and protects the crew from walking into something dangerous.
Send photos or a short video of what you can safely reach by text or through the free estimate form, or call to set up a look.
Clutter, pests and conditions that change the plan.
There’s a big difference between a lot of clutter and a house that’s dangerous to work in. Gloves and work boots are a given; depending on the house, the crew may also need masks or respirators, eye protection and disposable clothing. Roaches, rodents and some animal mess can be worked around with the right protection.
If an infestation is bad enough that removal would spread roaches or fleas, pest control comes before or during the cleanout. Where live animals are still in the home, the right people decide how they’re cared for before the work goes ahead. Tell us about pests, animals, mold, needles or damaged floors when you text photos or call, and we’ll plan the order of work with you.
Our cleanup, and when a specialist is needed.
We remove everything that’s going and clean up after ourselves, leaving the cleared areas broom-swept. Professional sanitizing, mold remediation and biohazard cleanup are separate work done by qualified specialists. When a home needs specialized remediation, we’ll tell you up front and coordinate the order of work, so each part is done by the right people.
Call or text with what you know about the house, and we’ll talk through what comes first.
Landlords and rental properties.
We clean out rental and tenant properties. Before we start, the landlord or property manager establishes what we’re legally authorized to remove, because the crew isn’t there to decide whether something belongs to a tenant or was abandoned. Once that’s settled, tell us what goes and we do the job. See the property manager page for turnovers, then text photos of the unit or call.
Working against a deadline.
Sometimes a property has a hard deadline: a sale, a lease, a landlord or a notice. Tell us the date up front. If you need pictures or proof showing the work we completed, we can provide them. Call or text with the date and a few photos.
Why a weekend and a rented dumpster often goes wrong.
Families sometimes plan to rent a dumpster, show up Saturday morning and throw everything away. Then everyone gets upset and the whole thing blows up. The weight, the dust, the bugs, things buried under other things, things that shouldn’t be thrown away, the amount of disposal and how exhausting it is: cleaning out a severely hoarded house is nothing like cleaning a messy bedroom.
What drives the price is how much there is and how tightly it’s packed, how many people and how long it takes, stairs and carrying distance, contamination and protective equipment, how much sorting you want, heavy items, and how many trips or dumpsters it takes. The size of the house doesn’t tell the whole story. We care more about knowing what we’re walking into and bringing enough help than about speed. Text photos, call, or use the free estimate form for a plan and a price.
Where it can go in Lee County
If you’d rather handle some of it yourself, or it’s still worth giving away, these are the local options. Each organization decides what it accepts, so check with them before you load the car.
- Lee County Solid Waste does not collect medications. The county points residents to their pharmacy or the Lee County Sheriff’s Office (239-477-1000). Source: Lee County Solid Waste: household chemical waste
- Paint, pool chemicals, pesticides and propane tanks don’t go in a junk load; Lee County takes them from residents free at Topaz Court. Household chemical drop-off Source: Lee County Solid Waste: Topaz Court facility
Checked October 13, 2026.
Show each room or area that’s going, what stays, and the path to the driveway. Text Photos for a Free Estimate
Questions about hoarding cleanouts
Hoarding Cleanouts by area
What the work involves where the home is: building and HOA rules, and who to call if a code notice has a deadline.
Hoarding Cleanouts throughout Lee County
Send photos and the pickup address for an estimate. See our Lee County service-area guide for local access, building coordination and ZIP coverage.
Get a hoarding cleanouts estimate
Send a few photos and the pickup address. Tell us about stairs, gates or anything else between the items and the truck. We serve Lee County and will talk through the job with you before agreeing on a pickup date.
Service information updated October 14, 2026.

